Frequently Asked Questions

Learn more about Marigold Health!


What are Marigold’s business hours?

8:00am-6:00pm ET Monday through Friday

What should I do if I’m experiencing a crisis after hours?

If you are having a life-threatening emergency, please dial 911.  If you are having a mental health or substance abuse crisis and want to talk with someone, call a line below.

If you live in Delaware, call the Northern Delaware Hotline at 1-800-652-2929 or the Southern Delaware Hotline at 1-800-345-6785.  

If you live in Massachusetts, call the Samaritans Statewide Helpline at 1-877-870-4673.

What services does Marigold provide?

Marigold helps people with substance use or mental health challenges build their recovery networks. We offer peer support, theme-based anonymous chat groups, wellness and goal planning, recovery tools, and more.  Some members receive one-to-one support from a Certified Peer or Recovery Coach with lived experience who is trained to support your recovery. We'll help you design a personalized plan - whether that's getting started with treatment, finding community resources, or just defining what recovery means to you. You set the agenda and the pace.

What is a Peer Support Specialist?

A Peer Specialist is a person with lived experience who has been trained to support others facing mental health or substance use challenges.  Peer specialists use their personal experiences and training to help and encourage people on their journeys to improved health and recovery.

How much does Marigold cost?

Marigold is free for those who qualify.  
Currently Marigold is available in Delaware, Massachusetts and Rhode Island.

Who qualifies to receive Marigold’s Recovery Services?

AmeriHealth members, who live in Delaware and have received services for substance use, are eligible. Patients of High Point Treatment Center in Massachusetts, who have received services for substance use, are eligible.  

To learn whether you may qualify, call or text us at 1(617) 702-3789.

Why did I receive a text message from Marigold?

Marigold partners with insurance plans and providers to offer their members and patients additional recovery support.  Participation is completely voluntary - you may choose to participate or stop at any time. Declining or stopping does not affect your health coverage in any way.

If I qualify, how do I get started with Marigold? 

First, sign up for the app using the 6-digit code that you were given on a flyer, at an event, or at a provider site. Once you've signed up, you'll land in the New Members Group, where you can connect with others who have just joined Marigold, meet our Peers, and learn about how the app can help you reach your goals. If you have any questions after signing up, you can always reach us in your Support Chat.

If you have any questions during sign-up, call or text Marigold at 1(617) 702-3789.

What referrals can you provide me? 

Peer specialists at Marigold understand that many needs may arise during one’s recovery journey. Our peer specialists pride themselves on staying current with resources in your area to best support you.  We help coordinate access to food, shelters, transitional housing, clothing banks, health care, employment, and more.

What if I need help with housing?

Our peer specialists do not directly provide housing or have any involvement in housing placements.  As mentioned above, Marigold peer specialists do have contacts and lists of resources to help you get on track to find housing. After you sign up, joining the Resources Group is a great place to start if you have questions about housing or other resources.

Marigold Health

Marigold is the anonymous social network where people with mental health & substance use conditions support each other.

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